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šŸ·ļø Customize pipeline statuses

Create your own statuses that match the way you work, and control how procurements move through the pipeline.

Written by Yoki Kahsay

The pipeline shows where your procurements are in the process – from the moment they land in the inbox until they're won, lost or cancelled. With custom statuses you can tailor the steps so they reflect the way you actually work, for example by adding a status like ā€œIn negotiationā€ or ā€œPending approvalā€.

Statuses are shared across the entire workspace, so all of your colleagues see the same steps in the pipeline.

Only administrators can create and edit statuses. Everyone in the workspace can move procurements between the statuses that exist. Read more about roles and permissions.

Open the status settings

Click the menu icon in the bottom left to open the settings, and select ā€œPipeline statusesā€ under ā€œWorkspaceā€.

You can also open the same settings directly from Pipeline: find the status list in the sidebar and click ā€œEdit statusesā€ at the bottom. The button is only shown to administrators and takes you straight to the pipeline statuses.

Edit statuses button at the bottom of the pipeline sidebar

Here you'll see all the statuses that currently exist in the pipeline, sorted in the order they're displayed. Each status has a name and a category.

Pipeline statuses in workspace settings

Understanding categories

Every status belongs to a category. The category determines where the status ends up in the pipeline and how procurements are counted in your reports. You can have several statuses in the same category.

The categories you can choose from include:

  • Evaluation – procurements being evaluated for participation.

  • In progress – procurements actively being worked on.

  • Delivered – bids that have been delivered and are awaiting the outcome.

  • No-go – procurements you've chosen not to participate in.

  • Won, Lost and Cancelled – the outcome of the competition.

ā€œInboxā€ and ā€œHiddenā€ are system statuses. They're fixed, and can't be edited, moved or archived.

Add a new status

  1. Click ā€œAdd statusā€.

  2. Give the status a name, for example ā€œIn negotiationā€.

  3. Choose an icon that makes the status easy to recognize.

  4. Choose a category that describes how the system should handle the status.

  5. Click ā€œCreateā€.

The new status appears in the pipeline right away, ready to use.

Edit or move a status

  • Click ā€œEditā€ on a status to change its name or icon.

  • Use ā€œMove upā€ and ā€œMove downā€ to change the order the statuses appear in the pipeline.

Archive a status

If you no longer need a status, you can archive it with ā€œArchiveā€.

Before you can archive a status, every procurement on it must be moved to another status – otherwise the action will be stopped. You also can't archive system statuses, or the last remaining status in a category.

Using the statuses

Once your statuses are in place, you move procurements between them as they progress through the process. You do this by dragging the procurement card to another column in the pipeline, or by selecting a new status from the procurement itself.

That way the whole team gets the same, up-to-date overview of where each procurement stands.

Register the result

When you move a procurement to Won, Lost or Cancelled, the ā€œRegister resultā€ dialog opens. Everything is optional, so you can skip it and fill in the details later.

  • For a won procurement, you can register the contract value and add a comment.

  • For a lost procurement, you can select a reason for the loss and add a comment.

  • You can upload the award decision letter, access documents from competitors' bids, and other result documents. Cobrief detects the document type automatically.

The Register result dialog with Lost selected

Registering results and uploading result documents requires a paid plan.

After saving, you will find the details under Result on the procurement. There you can edit the outcome and add or remove documents. Under Pipeline → Results, your team gets a combined overview of won and lost procurements, including the most common reason for loss once you have registered enough results.

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